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Connect WhatsApp and fix missing alerts

Verify one number for your account and saved searches.

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Save and verify your number

Open Alerts & Notifications, choose your country and enter your WhatsApp number. Give consent, then save and send the verification code. Enter the six-digit code on the site and choose Verify number. Check that the page confirms the number is verified.

If the code or alert does not arrive

Check the country code and number, and make sure the number is active in WhatsApp. Wait for the resend timer before requesting another code. Instant WhatsApp alerts require Pro plus the relevant alert preference; saved-search WhatsApp also needs its subscription selected. Connecting a number does not send historical search results.

If you previously replied STOP

WhatsApp delivery is paused after an opt-out. Follow the re-opt-in steps in your settings and confirm the fresh code before expecting alerts again. Team members do not inherit another member’s WhatsApp number or consent. When contacting support, describe the missing alert and time without sharing the code.

All alerts, email & the app articles

Still need help?

Tell us what you were trying to do and what happened. Include the page link or payment reference if relevant. Never send passwords, PINs or verification codes.

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