Choose your alerts and delivery channels
Set email, WhatsApp and push preferences for your own account.
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Start with your account settings
Open Alerts & Notifications to choose how you receive updates. Your email, WhatsApp number and push settings are personal to your account. Each team member chooses their own channels, even when working with the same Business Profile. You do not need to reconnect a channel for every tender or saved search.
Connect the channels you want
Email uses your verified account address. WhatsApp needs a saved number, consent and a successful verification code. Push needs permission on each device where you enable it. Starter can set up WhatsApp and push, but instant delivery through email, WhatsApp and push requires Pro.
Choose the activities
Under Alert preferences, choose the delivery channels for each activity, such as AI matches, tracked-tender updates and supplier activity, then save. For a followed source, tracked tender or watched supplier, also turn on the bell beside that item. Saved searches have their own subscription controls. Weekly email choices are separate: turning a bell off does not turn off the digest.
