Find invoices, receipts and change your payment method
Use billing tabs to find the right action.
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Open a payment record
Go to Plan and billing and choose Payment history. The table records individual payment attempts and their states. Open a row to see the details and available receipt or invoice actions. An unsuccessful attempt is not the same thing as an active subscription or a confirmed charge.
Review your current method
Use the Payment method tab for the current subscription’s payment information and method-management links. The Change payment method section is near the bottom. Review when a switch takes effect before confirming: changing a future renewal method does not resolve a payment already in progress.
Know who can manage billing
The account owner manages plans and payments. If you are a team member and cannot open billing controls, ask the owner for help. Keep any receipts for payments already made when changing your method. Contact support with the order reference if a payment or the effective date of a change does not look right.
