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Pay by bank transfer and upload a receipt

Use the payment reference so we can identify your transfer.

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Use the details for your order

Choose Bank transfer at checkout or open the payment in billing. Use the bank and branch details shown for that order. Copy the account name, account number, amount and payment reference using the Copy buttons. Include the reference with your transfer so we can identify it, and check the amount before sending.

Tell us when you have paid

After transferring through your bank or paying at a branch, return to the payment page and choose I’ve made the transfer. You can add your bank’s transaction reference and a receipt. Receipt files can be JPG, PNG or PDF up to 5 MB. These supporting details help us locate the funds; uploading a receipt is not automatic payment approval.

While payment is being checked

We verify the funds and email you when payment is confirmed. Open the payment row in Payment history to review its latest state or printable invoice. Do not send another transfer simply because review is pending. If the amount or reference was wrong, contact support with the order and bank reference, avoiding unrelated account information.

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Still need help?

Tell us what you were trying to do and what happened. Include the page link or payment reference if relevant. Never send passwords, PINs or verification codes.

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